Privacy policy

/Privacy policy
Privacy policy2019-03-08T12:33:21+02:00

1. Who is responsible for the processing of your data?

The entity responsible for processing is identified in section 1 of this Legal Notice.

What type of data do we have about you and how have we obtained it?

The categories of customers’ and suppliers’ personal data that we process are:

1. Identification data

2. Postal and email addresses

3. Commercial information

4. Economic and transaction data


2. Do we ever process specially protected data?

We have obtained all the aforementioned data either directly from you via the presentation of a commercial offer, contractual proposal, etc. or via your company at the time of providing us with identification data and other information needed to carry out the object of the contractual relationship between the parties. It will be your or your company’s obligation to provide us with updated data in the event of modification.


3. To what end do we process your data?

Tratamos los datos que nos facilitan las personas interesadas con el fin de gestionar distintas actividades derivadas de procedimientos específicos realizados en materia de ventas, servicio post venta, gestión de proveedores, calidad de servicios, etc. De esta manera, utilizaremos sus datos para llevar a cabo alguna de las siguientes acciones:

I. Sending you the information requested of us via the contact form on our website or any other means of contacting our company,

II. Providing both potential customers and our customers with offers of products and services that may be of interest to them,

III. Carrying out the administrative, fiscal and accountancy management of our customers and/or suppliers,

IV. Carrying out satisfaction surveys, market studies, etc. with the aim of being able to offer you more tailored offers and optimised quality of service, etc.


4. How long do we store your data?

The personal data relating to natural persons linked to potential customers, customers and suppliers that we gather through various contact forms and/or information gathering will be retained unless its deletion is requested by the party concerned. The data provided by our customers and suppliers will be retained for as long as the commercial relationship between the parties is maintained, with due regard in any event for the minimum legal storage periods depending on the material.

In any event we shall retain your personal data for such time as may be reasonably necessary taking into account our needs to provide a response to questions raised and to resolve problems, carry out improvements, activate our services and comply with the requirements of the applicable legislation. This means that we may retain your personal data for a reasonable period of time including after such time as you may have ceased to use our products or have ceased to use this website. After this period, your personal data will be deleted from all our systems.


5. What is the basis that accounts for processing of your data?

Depending on the type of data processing the basis is as follows

Accountancy management: management of invoicing with customers and/or suppliers Maintenance, development and control of the contractual relationship between the parties
Fiscal management: application of retentions, allowances, etc. Maintenance, development and control of the contractual relationship between the parties; Fulfilment of legal obligations
Administrative management: management of logistics, storage, deliveries to the customer, receipt of merchandise, etc. Maintenance, development and control of the contractual relationship between the parties.
Marketing: Sales initiatives regarding our products and services aimed at our customers or those that have requested information in the past, including the carrying out of satisfaction surveys among our customers. Free and unequivocal consent of the interested party (potential customers): let it be known that the withdrawal of this consent may under no circumstances affect the execution of the contract that the parties have entered into; the legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by interested parties in the past.

In the event of not providing your data of a personal nature it will not be possible to execute your contract or fulfil the legal obligations or those stemming from the public authorities.


6. Which recipients will your data be conveyed to?

We will not pass on your personal data to any third-party company that intends to use them in their direct marketing campaigns, unless you have given us explicit authorisation for this.

You are hereby notified that we may provide your personal data to entities of the Public Administration and competent Authorities in those cases where they legally require us to or in cases where, acting in good faith, we deem that such an action is reasonably necessary to comply with judicial proceedings; to respond to any legal demand or suit; or to protect the rights of the company or its customers or the general public.

We notify you that your data will not be passed on or conveyed to third parties. The company is the only entity responsible for their processing and safekeeping.

We do provide your data to some third parties (e.g. suppliers of internet services that help us administer our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accountancy consultants and advisors, etc.). In any event, such third parties are bound to maintain, at all times, the same levels of security as we are in relation to your personal data and, when necessary, will be bound by legal commitments with the aim of storing your personal data in a private and secure way, and also only use the information in accordance with the company’s specific instructions.


7. Transfers of data to third-party countries?

Transfers of data to third-party countries are not envisaged.


8. What are your rights as an interested party?

Anyone has the right to obtain confirmation as to whether we are processing personal data concerning them or not.

Specifically, interested parties may request the right of access to their personal data, as well as receiving them in a standard and machine-readable format if the processing is carried out by electronic means (right of portability).

In addition, interested parties may request the right to rectify erroneous data or, if applicable, request their deletion when, among other reasons, the data are not needed for the purposes for which they were collected.

Additionally, in specific circumstances the interested parties may request a restriction of the processing of their data, or in specific circumstances and for reasons related to their particular situation the interested parties may exercise their right to oppose the processing of their data. We will cease to process the data, unless for overriding legitimate reasons, or in the exercise or defence of possible claims or in those exceptional circumstances established by the applicable regulations.

Moreover, we hereby notify you that you have the right to withdraw the consent granted at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Furthermore, the users are hereby informed that they may exercise the aforementioned rights at any time by addressing themselves to us in writing using the contact details that appear in Section 1 of this Legal Notice, attaching a copy of their ID.

You will also have the right to submit a claim to the Spanish Data Protection Agency (Agencia Española de Protección de Datos), particularly when you have not obtained satisfaction in the exercise of your rights.

In accordance with the provisions of Law 34/2002, dated 11 July, regarding Services of the Information Society and Electronic Commerce, we undertake not to send advertising by email without having previously received the explicit authorisation of the recipient. The user may object to the sending of advertising by marking the applicable box.

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